Administration

Responsibilities

The Needham Public Works Administration Division:

• Provides overall administrative direction to the department
• Administers state and federal reimbursement requests
• Administers water, sewer and RTS abatements
• Monitors DPW expenditures and budget compliance
• Produces periodic reports
• Provides all clerical and secretarial support
• Provides customer assistance
• Types, files, and maintains water / sewer customer records and prepares bills
• Responds to customer inquiries regarding water / sewer rates and bills
• Provides information relating to rules, regulations, services, billing procedures, complaints, and general operating procedures of the department
• Responds to policy inquiries concerning the responsibilities of the divisions within the department
• Receives, deposits, and accounts for payments from the sale of maps, street occupancy permits, and other items