Information Technology Center (ITC)

 
Directions

Needham Town Hall
1471 Highland Avenue
Needham, MA 02492

Same as above

(781) 455-7500

Contact
Link: Information Technology Center

The Information Technology Center (ITC) as defined in General By-Laws 2.2.6 maintains and supports technology hardware, software, services and systems to all Town Offices and Departments including Public Safety. The ITC also supports and maintains accessibility of the Town's Financial Applications to Needham's Public Schools. The ITC is the centralized location, insofar as practical as well as subject to statutory provisions to the contrary, for all technology services, systems, and request from the approximately 350 users within the Town excluding Schools. The Needham Free Public Library is supported through the Minuteman Library Network and an Archivist/Technology Support staff member not part of the ITC. Other Town Departments have no staff specifically committed to supporting the full technology needs of a department or building. All Public Safety, which includes Needham Fire and Needham Police, hardware, software, network, and security is supported by the ITC and specifically through the Network Manager. The ITC is also responsible for ensuring the connectivity of the fiber network between municipal facilities.


Staff
Name Title Email Phone Additional Phone
MacDonald, Roger Director, MIS Contact     

Application Systems Support 

Staff
Name Title Email Phone Additional Phone
Wolfson, Terry Applications Administrator (IVEE/Other)      

Geographic Information Systems 

500 Dedham Ave
Needham, MA 02492


Staff
Name Title Email Phone Additional Phone
Anderson, Benjamin GIS Administrator (ESRI/AutoCAD)   (781) 455-7550 ext 231  

Hardware, Network, and Security Systems Support 

Staff
Name Title Email Phone Additional Phone
Tocchio, Matt Network Manager (Network and Security Support)      
Mulligan, Dennis Information Technology Support (Hardware Support)