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Matt Tocchio  
Hardware Systems Support
Title: Network Manager (Network Hardware Support)


The Network Manager supports and maintains the network infrastructure, security and engineering between the more than 20 buildings and location within the Town's managed fiber network. The Network Manager assesses technology changes to help improve the efficiency and cost effectiveness of existing Town systems, and make recommendation for improvement to the Director, MIS. Performs requirements analysis, systems integration, strategic network planning and design, standards development, and project management duties for the Town's Network. In conjunction with the Director, MIS formulates network system project budgets and procurement of future projects. Supervise preventative maintenance program, technology asset management, network configuration, server installation and configuration, and operating system upgrades; maintain, update and backup of all client servers; and ensure the efficient and effective operation of network application software. Provides technical assistance and resources for resolving network/system problems for Town departments; evaluate network operating systems and make recommendations for continuous improvements; work closely with the Technology Support Technician to ensure that hardware and software applications are consistent with network specifications. Implements and oversees E-mail, Internet, and intranet systems; provides training on the use of the network and various operating systems and application software programs. Formulates standards for facilitating the back-up of all Town staff files on electronic media; devise and implement a plan to ensure the safety of all Town files and data on electronic media; and continually update the security system as new technology becomes available. Performs systems analysis and project management duties on a special project basis; assist in the implementation and oversight of all enterprise wide applications as they relate to the network. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

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