Serving the Health Insurance Needs of Everyone …..on Medicare
SHINE counselors provide FREE, unbiased health insurance counseling for Medicarebeneficiaries of all ages and their caregivers. SHINE appointments are available year-round.
The SHINE Program ensures that healthcare consumers have a competent, committed and compassionate network of staff and volunteers who provide accurate and objective information through innovative community programs at the state and local levels.
Counselors can explain, in simple language, the following programs:
Medicare supplements (Medigap)
Medicare Advantage Plans
Prescription Drug Plans
Other Health Insurance Assistance Programs
Counselors can also:
Review existing coverage
Provide benefit comparisons
Assist with applications, enrollments and appeals
Review eligibility for financial assistance
SHINE counselors are trained by the Executive Office of Elder Affairs and are located at the Center at the Heights. The Center is closed, but help is available by phone. Call 781-855-3629 for a phone appointment. For other questions, call 781-453-8076 and leave a message with your name, phone number, and a brief explanation of why you are calling. There is no cost for this service and all information is strictly confidential.
Please bring your Medicare card or any other insurance cards, or any other information that you have about your current plan, and a detailed list of your prescriptions to your appointment. It is also advisable to check with your doctor before your SHINE appointment to confirm which Medicare HMO/PPO plans are excepted by his/her practice.